As the placement was successful I could be accused of being obviously biased, but I really am overly impressed with Guy, Cactus Search and the process we went through. The hiring company moved at quite a fast pace and Guy was on top of this the whole time. His communication was impeccable and there was never a time where I was left wondering what's happening next. It was refreshing to have the feeling that a recruiter was genuinely invested in a candidates (my) needs and well being. It was just great working with Guy, he's a professional, an expert, a gentleman, a great ambassador for Cactus Search, fun to work with and as we're in the same industry I'm looking forward to working with him again. Great job to all of you. You put faith back into the whole recruitment market!
Cactus were very good in communicating with me and I felt well prepared for the interview.
In regards to Joe I found him very pro-active, supportive in my application and always available and willing to answer any questions I had. He talked me through the role and Interview process and kept me up to date throughout. He even managed my final offer of the role whilst he was on holiday just before Christmas in Malta. Overall I thought the service he provided was excellent and supported a successful application.
My experience with Becky has been awesome. She conducted herself very well from the first day we spoke on the phone to the point of getting the job, with a high level of professionalism displayed. In addition, she was excellent with communication of updates with regards to the interview process and the result afterwards. She has also acted as a good liaison in this transitioning period of getting the job and starting the job. Overall, I can confidently say I am impressed with her and feel she has represented the company in a professional way.
Joe was professional, he kept me up to date as things progressed, provided all information required and seemed genuinely invested in helping me secure the role. I’d never heard of Cactus before but would definitely recommend them as an agency. The Congratulations card was a very nice touch too.
Well wow, what can I say about Jo. She is awesome! Jo put me forward for a role in a different industry focusing on my transferable skills, this was a great move. Although I haven't started at the company yet, I have met the team a couple of times now and can see that it is definitely where I want to be. I can't thank Jo enough for that. She was even calling and messaging just after her new baby arrived, to check all was okay and that I was happy. She is a fabulous member of your team and highly recommend her to anyone looking for a role. Jo builds strong and fast relationships which lead to great placements. Top job!
I was really quite impressed with Matt's professionalism. He was always courteous and prompt with calls and communications, and could not have done anything further to enhance the experience.
Things couldn’t have gone more smoothly. Josh was a great support and kept me well informed.
This was the first time dealing with Cactus and I can only describe as a pleasant experience, Francesca was very helpful, understanding, not pushy in her approach and kept me informed at each stage of the process.
Francesca has been really helpful and encouraging during the full application process, in particular at identifying the potential match of past experiences with the role requirement and encouraged my application. She has always provided very comprehensive details on what is expected in the interview process and the supporting materials to help me prepare. The call with Francesca is always very upbeat and I felt very positive with the interview. Cactus also appears to be very minded about their applicants and are willing to give extra help on progressing their careers. Thank you again for this opportunity.
Francesca was brilliant from start to finish. I initially applied for a different role but was not happy with the salary. Francesca questioned me about my previous experience and talked me through a different role that was available and secured me an interview. After the second interview, the employer advised that they were seeing other candidates and would be in touch in a week. After discussing the interview with me, Francesca called them back and secured me an offer that day! She was just great. I'd also like to add that Nicki was very supportive and offered to read and check my presentation slides when I submitted them. I've been really happy with the service I've received from Cactus.
The process from start to finish with Francesca was nothing short of perfect. The warm feeling she gives through her emails and the high level of detail and information is something I haven’t experienced before when dealing with recruitment agencies. All in all the frequent updates keeping me in the loop at each stage puts Cactus head and shoulders above any recruitment agency I’ve dealt with in the past. I would definitely recommend to my colleagues moving forward. Thank you for the opportunity.
I have nothing but praise and compliments for Joe. He is the only recruitment agent I have dealt with (ever) who made me feel like I was a person rather than potential commission! He was friendly, professional and honest. When my particular offer went slightly awry he kept me updated and was always prepared to give me time to consider my options. I will have no hesitation in recommending cactus to friends and family when looking for their next adventure. And when it’s the right time for me I will certainly be giving you a call. Thank you to all at cactus but also to Joe for making my job search a little less daunting and stressful. Great job guys!
I don't have a bad word to say about Josh. Very supportive during the whole process and kept me well informed.
Becky was great in providing me additional info about the role and the company in general. Quick and professional in all her email and telephony contact, I especially appreciated the efforts she went to after the job had been accepted. The company's HR were a little sluggish in getting the contracts sent out, Becky helped that all get sorted and has allowed me to hit the ground running this week. I only really had contact with Becky, but she has reflected well on Cactus as a whole.
Matt is great to work with, he is clear with the role descriptions, will honestly advise if the role fits the experience, and will always keep you informed throughout the selection process. He's very supportive and made a real effort in connecting with me.
I can say that since coming into contact with Jo when I first applied for a role is that she has been very supportive and that the role I have got was one that she found and recommended to me. I am very thankful for everything Jo and Cactus have done in helping me secure employment.
Matt was great at outlining the role, and setting out what to expect. Following my interview, Matt was great at finding out the interview feedback and liaising when the offer had been made. His communications were always clear and returned my calls when he said he would. So overall, I would say that Matt did a great job.
Sam was extremely efficient in explaining the role, the company, the salary, what to expect, there wasn't a single detail that he missed out, he built rapport with me, the conversations were professional, we had a laugh on a few occasions, he made me comfortable and gained my trust from start to finish, he was easy to contact as he always kept me updated and never went cold unlike some agencies out there. Overall I am very pleased with the way Sam helped me get this job. He's truly exceptional at what he does, in general just a great guy, you've got a real gem there, hold onto him as he could work anywhere and deliver results.
I have worked with Cactus on a couple of occasions before this one. It is always a pleasure to work with Cactus and the professionalism and the quality is unbeatable. Matt is an absolute Diamond.
I couldn’t of been happier with my experience. I genuinely felt like nothing was too much for Jo. Very attentive and met expectations with contact, interview set up and after interview also. I was recommended to use Cactus because of your experience within a contact centre recruitment sector and you lived up to the recommendation! In my next move I’d definitely go to Cactus first. Please pass on my many thanks to Jo. She was amazing!
Experience of Cactus and specifically Becky has, so far been excellent. Becky has kept in close contact throughout which is not always the case with others.
I was very happy working with Joe. He was very professional, friendly and helpful. I would highly recommended him and Cactus as a result.
I would like to thank any persons affiliated in the process of my employment searches. Everyone I have spoken with at Cactus has been very friendly, direct and positive. I have had a few shall we say, less than productive experiences with previous agencies, so was a very pleasant surprise that the experience with yourselves at Cactus was a professional and productive one. I would also like to extend a personal thanks to Nicki Brace who did a wonderful job at providing me with all the necessary information and communication throughout the whole process. A no nonsense, company with a great approach to candidates that put such individuals first.
My experience with Cactus has been outstanding. Jo and Francesca have been extremely supportive the full journey. At first I was a little wary going through a recruitment agency as I have previously worked along a 3rd party for my current workplace regarding our temps and the experience had not been smooth for our advisors. But I must say that Jo has definitely changed my opinion in dealing with recruiters, so much so I have recommended using Cactus for future vacancies with my new employer. Jo was quick and efficient and clear with her communication.
Josh was fantastic and I would highly recommend him. Thanks for helping me Josh, you really found me the perfect role.
Josh contacted me after seeing my cv online. He was very polite and friendly. After arranging a meeting i was offered a job which i was thrilled about as I've just taken redundancy after 18 years. Josh also reassured me about my interview as I was very nervous as I had not attended interviews for a long time.
The whole experience, from start to finish, has been fantastic. Matthew is genuinely interested in his candidates/customers and this comes through in his personal approach. His negotiation skills are very good too, which were evident when securing my desired salary. I have always been kept in the loop and up-to-date with any developments, even contacting me whilst he was on annual leave, which was above and beyond my expectations. A very personal approach, whilst always remaining professional. There is genuinely, nothing that I would change about this experience. A credit to himself and your company.
Sam is a star he helped me all the way from receiving my CV to my interview. I appreciate how he spoke to me the day before the interview just to go over any questions and also on the actual day he sent me a message wishing me goodluck. 100% amazing agency never known an agency to take so much time out. He really kept my spirit up and was really motivating and made me feel sooo relaxed from the first day we spoke and before the interview a very big thank you. You need more people like him and he is 100% representing cactus.
Initially Leigh contacted me, he was absolutely lovely, very polite and straight to the point. He sent me all the details I needed. Nicki then contacted me due to Leighs paternity leave (congrats!).
I’d like to give huge praise to Nicki, she first contacted me to let me know about Leigh and that she would be making herself an expert on the job description and taking on feedback from the other interviews and telling me how she thought I should prepare and approach the day. She stuck to her word every time she said she would call, she was honest and so friendly. I truly believe I wouldn’t have got the job if I didn’t get advice from her, she calmed my nerves right down and couldn’t have been more helpful. I’ve had the worst few months and getting this job is a turning point for me and I would just really like to thank Cactus but I’d love Nicki to get some form or praise or reward as I can’t give her a hug myself!
All in all a very quick process, Josh was polite, confident, professional and it all went well. Happy days.
Josh has been great and nothing is ever too much trouble. Very responsive to emails and very helpful! Really great!
Leigh was polite and helpful whenever he spoke to myself. He made sure all the information i had was correct. Also text messaging me on the day of the interview. When he said he will call me back he made sure he did.
Guy was great. He is always cheerful and enthusiastic and always kept me up to date. It's one of the best experiences I've had with a recruitment agency. Guy treated me as I want an agency to treat candidates when I'm recruiting for vacancies in the future. I look forward to a long relationship with Cactus and Guy as I continue to develop my interim career.
I couldn’t ask for more from Guy. The process wasn’t a quick turn around, due to redundancy processes, yet Guy kept in touch every step of the way. At no point did I have to contact Guy for an update as he provided an outstanding service, being patient and understanding of my situation as well. I have already recommended him to a friend. 10 out of 10
My experience has been nothing but positive dealing with Cactus and Matthew. Matthews been very informative and helpful. He was a pleasure to work with and very clear, concise and thorough throughout the process from start to finish. I would like to say a massive thank you to both Cactus and Matthew for assisting me with my new career.
My whole experience with Leigh first all has been fantastic, the whole process of receiving a call regarding my application I was told in detail about the role and was able to respond back in confidence and without being pressured. I was also kept in contact on the status of my application and would recommend anyone wanting a job role to speak to Leigh and/or Cactus.
I’d like to say Cactus and Leigh in particular have been very prompt and professional with my application from start to finish, helping me go through some interview prep and being in contact with myself every step of the way including before and after interview and job offer! Overall a fantastic journey.
I would like to say Becky is an absolute star. She has been there throughout the process for me from the first initial contact till the interview and is still making sure I’ve settled in okay. She has gone above and beyond to help me and placing me in my new role. You should be really proud of having a wonderful person like Becky on your team. She really makes a difference. I would recommend cactus to any of my friends who would like to look for work moving forward.
My experience with Josh was nothing but amazing! I found Josh to be very friendly and he was precise when calling me back. I honestly think it’s was down to his sheer professionalism & proactive approach that I managed to get the position - he most definitely succeeded where many other recruitment agents fails. I’m sure he’s an asset to your company and please thank him again on my behalf.
Leigh is fantastic, he talked me through the job in detail and called me the day before my interview to make sure everything was okay. It was lovely to receive a card also when I had got the job. Massive thumbs up from me!
Becky kept me well informed throughout the whole process and even contacted me on her day off. She clearly loves what she does by her enthusiasm and dedication. She is a lovely person, who spent time to build report with me. From my experience, not many recruitment agencies make time for candidates and this is what makes Becky an asset to your company. I would highly recommend Cactus, especially Becky to anyone.
Joe has been very helpful and has never missed a call without calling back. He was incredible all through, and I am very grateful to him and Cactus.
My experience was good. Guy was really engaging and responsive to any questions that I had. He negotiated on my behalf very successfully and I can't fault any of the interactions that we had. We communicated regularly and I've already recommended Cactus to my colleagues that are currently looking for new roles.
Guy and cactus overall have been extremely supportive throughout my job search. Guy especially has helped me from day one and has been great at following up, supporting me throughout the whole process. I didn't expect the level of engagement especially keeping my families needs at the forefront and Guy did that for me which I am totally grateful for. If I had to rate out of 10 I would give 10.
I cannot praise Matthew enough, not only for his communication and sincerity but for convincing me to attend the interview despite already being offered a job elsewhere. Matthew is exceptionally approachable, supportive, reassuring and a genuinely kind person. He is a credit to your organisation and I hope that within my new role, should we need to recruit within the future, that Matthew is still there to help us achieve this. I can honestly say, after going back into the job search front, cactus and Matthew have outshone all other recruitment agencies I’ve dealt with.
Guy has been fantastic! He’s kept me in the loop with everything I needed to know, and caught up with me each time I had an interview. He’s has a really friendly and engaging approach and each interaction was great.
Jo has kept me up to date with everything, and even sometimes just to confirm nothing had happened which in a way is just as important when you are waiting. I was well prepared and given everything that I needed, including Jo’s experiences with the hirer which helped a lot. It allowed me to know my audience and prepare better. We stayed in touch throughout the process and before interviews and between us, gave ourselves the best chance of being successful. It felt like a team approach rather than an individual one.
I have great respect for Guy and his knowledge of the market and the roles involved. I doubt any other headhunter would have matched me to this opportunity. It has been a great relationship. Guy has stayed with me while a couple of opportunities have gone quiet and finally end up on this very different opportunity. I hope Guy and I will remain in contact as I enjoy our conversations too.
Chris has been fantastic throughout my application process. He has remained in constant contact, making the process smooth and has put me to ease on any concerns I may have had. If I have to apply for another job again I would not hesitate to use Cactus again and in fact have recommended a friend to use the service.
Jo has been fantastic all the way through. I really enjoyed working with her and with Cactus in general. Jo is a lovely person with a great personality. The communication with her was very good. It was refreshing to work with Jo and with Cactus and for that I'm grateful. I would like to thank the whole Cactus team for the lovely card I received last week. Very nice touch guys. Keep up the good work.
From the moment I applied for the role to the call giving me the good news that I had been successful, Matthew has been excellent. He has kept me informed every step of the way. Quick to return calls and emails Matthew has been prompt and efficient.
I’ve found my experience with Cactus great, can’t fault it. Joe kept me updated with every step and even when the process was taking longer than they advised he explained why. Overall, really good and would recommend Cactus!
I’ve worked with a lot of recruiters over the years, either as a client or a partner and Guy was head and shoulders above anyone else I have dealt with. Professional but also a pleasure to talk to, he never missed a scheduled call with me and kept me updated throughout what was a lengthy process. I genuinely felt throughout the experience that he was looking after my interests, something you don’t always get. As a result I have recommended Cactus to others seeking new roles and will continue to do so due to my experiences.
This was the most effortless and seamless recruitment process I have ever been through. Guy was supportive, personable and communicative at all times, making it much more of a recruitment experience and not a sterile process.
Matthew has been absolutely fantastic! He was so friendly and explained everything to me each step of the way. Over the last couple of weeks I have built up a great rapport with him, he has been an excellent recruiter and I am so happy as to have spoken with him.
Joe has been great in supporting me with finding a suitable role. This started by him proactively contacting me for the very start, with the opportunity advertised by Bower. Joe has followed up well with me throughout the process to date and it comes across as though he’s done the best he can, in both mine and Bowers interests.
'10/10 all round' From initial contact Matthew has been very focused in helping me secure this position. Unlike a lot of other companies I've recently dealt with, Matthew and Cactus have been great at communicating and keeping in touch with me, ensuring that I've been fully prepared for each stage of the recruitment process. Very quick to respond and help me with the vetting process. Overall I could not have asked for any better support from Matthew and Cactus and in the recruitment world this really is a refreshing change. I will be recommending Cactus to my many friends in the industry purely off the back of the service and support I have received from Matthew. Overall it's been a pleasure working with Matthew and Cactus and he's a real credit to your Company.
Thank you so much for your support and looking for the right job for me. Leigh has been a super star, he is an asset to your business cactus his support as been amazing he has been keeping me updated with my journey to look for the right job for me.
'Communication' Great updates and constant communication.
Leigh was really supportive and friendly. He always had the correct information for me and was always on hand if I had any questions.
My experience with Cactus was exceptional. Their dedication and skill to match me to a suitable role was commendable. All the while ensuring I was informed, supported and successful.
Trusted Customer, 21/03/2018
'Highly recommended' Guy has been great from start to finish and has been excellent with his communication at all times.
'Top service' Guy kept me fully informed regarding the hiring process, returned my calls promptly and was very encouraging throughout the whole process.
'Very helpful and great services' Matt had an important part in my success of obtaining this job. From the beginning he was concerned about possible difficulties that could diminish my chances and he instructed me how to handle them in a successful way. He was there for all the steps providing important tips. It is important to have someone near you when finding a new job and especially with Matt's positive attitude regarding my fitness for this position. Thank you Matt and Cactus Search :)
'I've got my perfect job!!!' Really great experience from start to finish. Matthew made a very stressful and lengthy process very smooth. I would recommend using Cactus whether your looking for a new opportunity or you have a vacancy to fill!
They always kept me updated.
It was a pleasure working with Jo to secure this role, she was very supportive during the process, regular communication and clear on expectations and requirements. She gave sound advise and is a real asset to your business. I could not give a more positive review of how she performed her role.
Awesome! Throughout the communication was prompt, clear and timely. Both Guy and Jo were fantastic, encouraging and warm. A fabulous team.
Reliable, Friendly and Professional.
Trusted Customer, 22/01/2018
The representive I dealt with, Joe, was fantastic, down to earth and was very understanding and you were able to have open honest conversations which was exactly what you need and not feel pressured into decisions.
Recommended 10/10. Excellent customer service and communication.
'Excellent' My experience with cactus was amazing, Leigh made everything so simple and straight forward. I'm glad I applied for a job through them.
Trusted Customer, 18/01/2018
Very Interpersonal & Helpful.
'Great team lead brilliantly by Guy' I primarily worked through Guy Masters and he was superb in looking for and creating the right opportunities for me to explore. However, the rest of the team also were very proactive and I would definitely recommend the team to other people that I talk to.
'Excellent Service, Joe is a legend' Joe Wrenn was excellent, even taking time on his day off to make contact. The transaction was easy and the communications were maintained at a constructive rate.
Trusted Customer, 08/01/2018
Excellent communication and service.
'Amazing Recruitment Company!!!' What a friendly and professional company!! Thanks to Guy who boosted my confidence after being made redundant. Guy made me feel like I belonged in the company I was interviewing for, always kept me updated and even dropped me a little text to say “good luck” on the day of interview! Fantastic! You couldn't ask for better customer service. Thanks Guy to you and your team.
'Easy, class and all round stress free' Leigh was a absolute star!! Helped me from start to finish. Many thanks!!
Leigh made the process easy and straightforward. He was reliable about calling with updates when he said he would.
Trusted Customer, 25/11/2017
'Helpful, friendly and professional' Great support offered throughout the process. Always kept me up to date and was available to answer any questions that I had.
'Great service!' A very friendly and fast process from learning of vacancy to being offered role. I was very impressed! I was called back as promised and was dealt with in a very friendly and helpful manner. Highly recommend.
Trusted Customer, 10/11/2017
'My experience was ridiculous!' Applied in the morning, was telephone interviewed in the afternoon and found out my start date before 5pm. Friendly, professional and clearly passionate about what they do. Thanks.
'Friendly service' Leigh contacted me straight away and was professional, friendly and a pleasure to deal with. The process was smooth and easy, overall a very enjoyable experience. Leigh is a champion.
'Guy & Nicki' Nicki & Guy were absolutely amazing, really amazing people who represent your company really well. Very supporting.
Trusted Customer, 12/10/2017
'Very good' Very fast, supportive and good candidates.
'Really went above and beyond, Thank you' I can not thank Nicki enough for all the hard work that she has put in to securing me the interview and the additional support that I received to make sure that I was fully prepared. Nicki really went above and beyond keeping me updated throughout the whole process and was an absolute delight to communicate with. I know that I must have been one of the most difficult people to get hold of but Nicki really had the patience of a Saint! I know I have said this before but I can not thank you enough you really have helped me to find my dream Job.
'Fantastic' I found my whole experience with Cactus flawless. Nicki was amazing from start to finish. She was personable whilst always professional and filled me with the confidence I needed which ultimately resulted in me landing the job after an assement day. I would happily recommend her to anyone looking for their ideal role. Lovely lady. Thank you.
'Excellent service and support' Amazing service from Nicki Brace. It has been great experience.
Great service and regular updates.
Trusted Customer, 15/08/2017
'Easy to talk to' Easy to talk to on the roles and good feedback and hints on progressing through the process.
Brilliant service from Matthew, it's been a wonderful experience.
Trusted Customer, 13/07/2017
'Always my first port of call!' Everyone I've ever spoken with at Cactus over the last 10 years is helpful, professional and knows their stuff. They contact me if they have something that might be interesting, or to keep me posted, and get the balance between summary and detail spot on. Whether for a new role for me or for a role I'm looking to fill, they treat me like a real person and not just a CV or Role requirement on an email somewhere!
'Absolute pleasure' I have had the pleasure of working with Cactus Search as both a client and a candidate. The team are extremely personable; they are incredibly well connected and know their profession and subject matters inside out. As a candidate, I would absolutely recommend Cactus Search to anyone looking to make that next step in their career. As a client, their excellent communication, integrity, efficiency, and sense of humour has not gone unnoticed. They’ll be my first call next time I'm in the market without a doubt.
Great service, good people.
'Brilliant experience, Nicki was amazing!' I cannot praise Cactus Search enough, in particularly Nicki for all the help and support she gave me whilst I was applying for a role as a Team Leader. From the initial call in which she spent time going through the position and the application, to the "good luck!" texts followed by a much appreciated "well done!" she was brilliant! She was very down to earth, explained everything really well and so supportive. She made the whole experience a pleasure (when job hunting this isn't usually the case!) From the employer's side - at my interview, the interviewer said she enjoyed working alongside Cactus Search so a "win win" for both parties. Highly recommended!