Recruiting amidst a ‘Cost of Living’ Crisis – Effects on Contact Centre Recruitment
The U.K.’s Office for National Statistics said the cost of living is increasing at its fastest rate in 30 years. Energy bills in the U.K. are expected to rise by an average 50% this year and as a result, higher pay has now taken up the main motivatio…
Recruitment 2021 – Do your stakeholders understand the current challenges?
Are your business leaders and senior stakeholders aware of the rapid changes and current challenges that recruitment is currently experiencing? For many businesses our experience would suggest not, wi…
Are you paying the 'Real Living Wage' to your contact centre staff?
As we know, pay is an important part of attracting and retaining talent.
According to Breakroom.cc (the people-powered job comparison site for hourly work) this is what call centre workers earn on ave…
May 2021 Recruitment Market Snapshot
The upturn in demand is the quickest rate seen for 23 years!
- According to the latest employment figures from the REC and ONS: The latest data for vacancies shows a record high since the start of…
The Video Interview Trap
It may sound obvious but it can be far too easy to fall into the video interview trap of being far too relaxed and not actually preparing for what could be the most important 30 minutes of your life t…
8 Reasons why your CV may be rejected
Contact Details - A Ridiculous Email Address & No Home Address
It may be amusing to use a ‘funny’ email address, but it can really let you down, invest in a professional address and one that can’t …