Are you paying the 'Real Living Wage' to your contact centre staff?
As we know, pay is an important part of attracting and retaining talent.
According to Breakroom.cc (the people-powered job comparison site for hourly work) this is what call centre workers earn on average, as shared by actual call centre workers:
Working from home..... while on lock down!
Who’d have envisaged this would be how 2020 would be, locked in our houses, social distancing ourselves from family, friends and loved ones and home schooling …….. while still trying to work, keep our…
Excite and Delight
Interviewing is a 2 way street, the candidate has to perform so you choose them, however, you too have to perform so they choose you - in some circles there seems to be the (outdated) school of though…
Dress to Impress!
What should I wear to an Interview?
Well it’s not always easy to know what is appropriate attire for an interview? Some companies are positively ‘put off’ by a suit, but others feel it’s an absolute …
Top 10 Awkward Interview Moments
Job interviews can be a terrifying experience, yet a memorable experience for the wrong reasons. We had an idea at Cactus HQ to publish our top 10 awkward moments from our candidates’ and a few from o…
How to nail the behavioural interview
- Take a blank piece of paper and write down between 10-20 examples from your education, work experience, community work, charity etc. of where you added value in a positive way.
- Now using the STAR f…