latest blog

Piggybank

24/06/2021

Are you paying the 'Real Living Wage' to your contact centre staff?

As we know, pay is an important part of attracting and retaining talent. 

According to Breakroom.cc (the people-powered job comparison site for hourly work) this is what call centre workers earn on average, as shared by actual call centre workers:

Le…

Read more Read more

08/06/2021

May 2021 Recruitment Market Snapshot

The upturn in demand is the quickest rate seen for 23 years!

 

  • According to the latest employment figures from the REC and ONS: The latest data for vacancies shows a record high since the start of…

Read more Read more

14/09/2020

The Video Interview Trap

It may sound obvious but it can be far too easy to fall into the video interview trap of being far too relaxed and not actually preparing for what could be the most important 30 minutes of your life t…

Read more Read more

01/05/2020

8 Reasons why your CV may be rejected

Contact Details - A Ridiculous Email Address & No Home Address
It may be amusing to use a ‘funny’ email address, but it can really let you down, invest in a professional address and one that can’t …

Read more Read more

23/04/2020

Building 'Brand You'

With President Trump announcing “Without the tweets, I wouldn’t be here . . . I have over 100m followers between Facebook, Twitter [and] Instagram,”  whether you agree with his (many) comments or not,…

Read more Read more

17/04/2020

Beauty is in the eye of the beholder and this is also true with CV’s

Well, it’s been a truly fascinating week, I’ve had so many great conversations with many truly superb operators and hopefully I’ve imparted some useful advice and guidance on the delivery and layout o…

Read more Read more

constantly on the hunt for the best candidates