Customer Service Adminstrator

We’re currently looking for multiple enthusiastic Customer Service Advisors who are focused on customer service, administration and taking inbound calls. The role will deal with a wide range of customer enquiries.

Cactus Search are currently in partnership with an amazing client who are offering you the following:

Salary - £26k + company Bonus  

Monday to Friday Office hours
 
Key Responsibilities:

• Support customer enquiries by telephone and email.
• Manage all direct customer Interactions 
• Handle and respond efficiently to all general and order specific direct customer enquiries
• Support the office manager in a PA diary capacity
• Provide feedback on the efficiency of the customer service process and areas of improvement

Key Skills Required:

• Previous experience within a Customer Service position is essential
• Knowledge of Office products like Powerpoint and word.
• A self-motivated, passionate, and enthusiastic approach to work
• Outstanding verbal communication skills 
• Professional and empathetic approach to resolving issues
• Decent I.T skills
• Excellent time management