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Executive Search vs Contingent Recruitment

Is it really essential for you to engage an executive search specialist in this current era of sourcing talent?


Executive search often carries a significant cost. To maximise value and effectiveness, it is advisable to involve a specialist with e…

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Revolutionise your career: The latest CV trends of 2023

Revolutionise your career: The latest CV trends of 2023

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AI vs Customer Service Advisor - How do you achieve the ultimate Customer Experience

When it comes to AI versus a customer service advisor, there are several factors to consider.

Let's examine some of the key points:

  1. Efficiency and Speed
  2. Personalised Interactions
  3. Knowledge and E…

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Driving Excellence: Empowering, training, and incentivising employees to deliver unforgettable customer experiences

There are still a number of industry leaders and business owners who believe that a stand-out advisor (in person) experience is still at the heart of every leading customer experience. So how do you s…

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Nunnery Wood Colts & Cactus Search

Cactus Search, specialists in contact centre recruitment proudly supporting grassroots football and Nunnery Wood Colts in the tournament games 2023.

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Recruiting amidst a ‘Cost of Living’ Crisis – Effects on Contact Centre Recruitment

The U.K.’s Office for National Statistics said the cost of living is increasing at its fastest rate in 30 years. Energy bills in the U.K. are expected to rise by an average 50% this year and as a resu…

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